(08) 6555 6500 / sales@res-q.com.au
Take Control of your Phone System. Anywhere
Increase agent productivity and improve your call center operations with virtual call center solutions.
Today, a complete phone system is your business's secret weapon. It offers:
An arsenal of tools to ace your customer service
Fabulous functionalities that drive sales and accelerate business growth
Up to 80% less cost than traditional phones
Real time reporting and analytics so you're kept up to speed with your staff and operations in a snap
So much more than just a phone
Big or small, every business has to have a reliable, cost-effective communications solution.
Call forwarding and routing
Did you know 72% of customers hang up on automated systems? That's why smart forwarding works. It helps your customers get the answers they want, without delay.
Global teleconferencing
Organise meetings with one or more others located anywhere, at anytime.
Create call groups
These integrate with a CRM to log and monitor live calls, and support your sales process.
Call logs
Keeps a register of calls and helps you minimize call charges.
Hosted call recording
Rrecord and replay calls to improve your team's performance.
Fax to email
Inbound faxes are converted and received by your email system instead.
IVR / Auto Attendant
No matter the size of your business, you can enjoy the support of an intuitive receptionist.
Time of day routing
Time-based call routing and queue callback options add extra oomph to your customer service offering.
Voicemail to email
Better follow up when you're on the hop, get voicemails sent to your email instead.
Conveniently save time and headaches with:
Call transfer, screening
Call waiting, barring
Custom Caller ID
Dial by Name Directory
Find Me / Follow Me
Mobile User Interface
Solutions to get your business on track
We listen to understand and provide deeply helpful solutions and support.
Call (08) 6555 6500 to talk to a specialist directly
We are proud of our clients
We delight in providing outstanding customer service and value long-term relationships with our clients.
Darren Leslie
i.fresh strata management
CEO company
Jeff Miles
Our clients are proud of us
This is what our clients are saying about us.